What started as a small garden in a vacant lot in this little inner-city neighborhood, quickly turned into the City of Dallas’ first urban farm. The original farm is 1.25 acres boldly situated in the South Dallas community of Bonton, an area ravaged by generational poverty, crime, and classified by the USDA as a food desert. In 2016, a local family, the Treffingers, were inspired by the mission of Bonton Farms and generously donated 20 acres of land located about 10 miles from the original farm. They loved it so much that when another 20 acre plot adjacent to the original one became available, they purchased it and donated it for further expansion of Bonton Farms. That 40 acre site is what we call "The Bonton Farms Extension". It happens to be one of the largest urban farms in the Unites States. In this unlikely setting, we are cultivating a sustainable and vibrant urban farm with the mission to restore lives, create jobs and ignite hope.

FRONT OF THE HOUSE MANAGER

The Market Café at Bonton Farms:

About Us: The Market Café at Bonton Farms is a small, non-profit restaurant dedicated to the mission of transforming lives by disrupting systems of inequity, laying a foundation where health, wholeness, and opportunity are the norm for all people. We strive to create a welcoming environment for our guests while fostering a team culture centered around service, collaboration, and community impact.

Overview of Role:

We are seeking a passionate and experienced Front of House Manager to champion hospitality, build new systems, coordinate catering orders and manage inventory. This role is pivotal in creating a positive dining experience for our guests and ensuring that our front-of-house team is motivated, trained, and working efficiently. The Front of House Manager will reports to the Director of Customer Experience, works closely with the kitchen staff to maintain seamless service, and represents Bonton Farms to the general public.

Key Responsibilities:

· Team Management:

Recruit, train, and supervise front-of-house staff, ensuring high standards of customer service and teamwork.
Conduct regular performance evaluations and provide ongoing feedback to staff.

· Guest Relations:

Create a welcoming atmosphere for guests, handling inquiries, feedback, and complaints with professionalism and care.
Represent Bonton Farms and its mission with clients and customers.
Develop and implement strategies to enhance customer satisfaction and engagement.
Enhance and refresh catering and Market Café rental opportunities.

· Operations Oversight:

Manage daily front-of-house operations, including seating arrangements, reservations, and service flow.
Ensure compliance with health and safety regulations and maintain a clean and organized dining environment.
Create weekly schedules.
Work with HR Leadership on hiring needs and other employee relations as applicable.

· Financial / Inventory Management:

Assist in budgeting and cost control for front-of-house operations.
Monitor cash handling procedures and ensure accurate reporting of daily sales.
Work with Coffeeshop and Kitchen staff to coordinate weekly orders, evaluate par, track Cost of Goods and recommend pricing changes.

· Collaboration:

Work closely with kitchen staff to ensure timely food delivery and communication between front and back of house.
Participate in staff meetings and contribute to overall restaurant planning and development.

Qualifications:

Minimum of 2 to 5 years in management in food-service industry, preferably in a non-profit or community focused setting and full-service restaurant.
Working knowledge of computer software and POS Programs.
Excellent communication skills, both verbal and written.
Strong organizational skills and attention to detail.
Knowledge of health and safety regulations in the food service industry.
Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
Guest-oriented and service-minded.
Ability to handle difficult situations and de-escalate concerns.
Passion for community service and a commitment to the mission of Bonton Farms.
Ability to work extended shifts with extensive standing / walking.
Ability to lift materials and/or product up to 30 lbs. or more.

Why Join Us? At the Market Café at Bonton Farms, you will be part of a dedicated team making a difference in our community. We offer a collaborative work environment, opportunities for professional growth, and the chance to contribute to our mission of Bonton Farms.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our Mission

Transform lives by disrupting systems of inequity, laying a foundation where change yields health, wholeness and opportunity as the norm.

Vision

The change in Bonton becomes the change in the World.

Core Principal

Our values are bathed in our Christian faith, born out of a passion for people and guide how we put them into action.

What is Bonton?

For the last 200 years, racial injustice and systemic oppression prevented opportunities in Bonton, a community in South Dallas, that were a given elsewhere. People here experienced higher rates of diabetes, stroke and cancer, and 48% of residents lived in poverty. Residents have been denied access to the seven human essentials that are necessary to survive and thrive - health & wellness, economic stability, safe and affordable housing, transportation, a sense of belonging, education and access to fair credit. Today, the community is transforming, and healing is coming from within.

Who We Are

Bonton Farms is on a mission is to transform lives by disrupting systems of inequity, laying a foundation where health, wholeness, and opportunity are the norm for all people. While many nonprofits work to solve one issue, Bonton Farms focuses on place-based interventions to build community capacity for long-term change. As the ecosystem of community resources improves, the neighbors in Bonton use these resources to build successful, self-sufficient lives, ultimately interrupting the impact of decades of disenfranchisement. Bonton Farms’ programs focus on the all of the seven human essentials that the community has been denied for so long. We invite you to come and join us in the transformation!

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