Farmers Market & Catering Operations Lead
What started as a small garden in a vacant lot in this little inner-city neighborhood, quickly turned into the City of Dallas’ first urban farm. The original farm is 1.25 acres boldly situated in the South Dallas community of Bonton, an area ravaged by generational poverty, crime, and classified by the USDA as a food desert. In 2016, a local family, the Treffingers, were inspired by the mission of Bonton Farms and generously donated 20 acres of land located about 10 miles from the original farm. They loved it so much that when another 20 acre plot adjacent to the original one became available, they purchased it and donated it for further expansion of Bonton Farms. That 40 acre site is what we call "The Bonton Farms Extension". It happens to be one of the largest urban farms in the Unites States. In this unlikely setting, we are cultivating a sustainable and vibrant urban farm with the mission to restore lives, create jobs and ignite hope.
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Oversee day-to-day operations of the Farmers Market, ensuring readiness for weekly market days, pop-ups, and special events.
- Maintain product presentation standards, pricing accuracy, labeling, and product freshness.
- Ensure all products are stocked appropriately and inventory is monitored proactively to minimize shortages and expired product.
- Coordinate produce tastings, community engagement opportunities, and product education experiences in collaboration with internal teams.
- Support a positive guest experience that reflects Bonton Farms’ hospitality and mission.
- Maintain market cleanliness, organization, and operational readiness.
- Manage inventory tracking for produce, retail items, packaged goods, and market supplies.
- Maintain accurate use of Toast, Shopify, and other point-of-sale systems.
- Support ongoing improvements to Toast and ExtraChef inventory tools.
- Conduct regular inventory counts and maintain organized storage systems.
- Ensure pricing, product availability, and system information remain current.
- Respond to catering inquiries professionally and in a timely manner.
- Coordinate catering orders from inquiry through fulfillment and invoicing.
- Ensure event details are communicated clearly to kitchen, front-of-house, and operations teams.
- Support organized event preparation and customer communication.
- Maintain documentation of catering workflows and event details.
- Support product fulfillment for DFW Airport and other external partners.
- Maintain timely communication regarding product availability, order timing, and replenishment needs.
- Coordinate large orders, special requests, and external delivery preparation.
- Track and report Farmers Market performance metrics, including:
- Community participation
- SNAP usage
- Double Up Bucks participation
- Sales trends
- Maintain simple operational reporting tools for leadership review.
- Surface operational issues early and communicate proposed solutions.
- Maintain and update standard operating procedures for:
- Farmers Market operations
- Inventory handling
- Catering coordination
- Market opening and closing
- Ensure food safety and health compliance standards are consistently followed.
- Support operational consistency through process documentation.
- Work closely with Food & Beverage, Marketing, Development, Operations, and Health & Wellness teams.
- Support apprentices and volunteers through clear direction and coaching.
- Participate in planning meetings and operational check-ins.
- Demonstrate flexibility as organizational needs evolve.
- Maintain reliable attendance and schedule adherence.
- Communicate schedule changes and operational needs proactively.
- Present professionally in a customer-facing environment.
- Wear required branded attire or approved work attire.
- Demonstrate accountability, maturity, and ownership of responsibilities.
- 2–4 years of experience in retail operations, food service, farmers market operations, hospitality, or related environment.
- Strong organizational and communication skills.
- Experience with POS systems such as Toast, Shopify, or similar platforms preferred.
- Ability to manage inventory and multiple operational priorities simultaneously.
- Strong attention to detail and follow-through.
- Comfortable working in a mission-driven nonprofit environment.
- Ability to work independently while collaborating across teams.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Our Mission
Transform lives by disrupting systems of inequity, laying a foundation where change yields health, wholeness and opportunity as the norm.
Vision
The change in Bonton becomes the change in the World.
Core Principal
Our values are bathed in our Christian faith, born out of a passion for people and guide how we put them into action.
What is Bonton?
For the last 200 years, racial injustice and systemic oppression prevented opportunities in Bonton, a community in South Dallas, that were a given elsewhere. People here experienced higher rates of diabetes, stroke and cancer, and 48% of residents lived in poverty. Residents have been denied access to the seven human essentials that are necessary to survive and thrive - health & wellness, economic stability, safe and affordable housing, transportation, a sense of belonging, education and access to fair credit. Today, the community is transforming, and healing is coming from within.
Who We Are
Bonton Farms is on a mission is to transform lives by disrupting systems of inequity, laying a foundation where health, wholeness, and opportunity are the norm for all people. While many nonprofits work to solve one issue, Bonton Farms focuses on place-based interventions to build community capacity for long-term change. As the ecosystem of community resources improves, the neighbors in Bonton use these resources to build successful, self-sufficient lives, ultimately interrupting the impact of decades of disenfranchisement. Bonton Farms’ programs focus on the all of the seven human essentials that the community has been denied for so long. We invite you to come and join us in the transformation!
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